The way in which traveler’s book vacations has evolved, moving from traditional hotels towards vacation rentals that can provide an array of experiences. We have recognized the evolving change within the Park City vacation rental industry. Cooper’s is constantly improving and updating our services to best market our homes, maximize rental revenue and meet the needs of our clients. Our team is continuously seeking ways to make our guest experience seamless, and our owners’ experience stress free. We have a comprehensive understanding of all our homes. Our business balances both homeowner and guests needs.
A glimpse at our style of Vacation Rental Management
Advertising and management of marketing platforms
Optimizing rental revenue while balancing owner usage
Communication with guests prior to, during and after their stay
Walk-throughs, before and after rentals
Concierge services offered to guests and owners
Cleaning services during and after guests and owners stay
Accounting, access to owner portal and financial reports of rentals
Coordination of snow removal, hot tub services, landscaping, etc.
In house maintenance of handyman services
Smart Home installations and oversight
Marketing | Guest Retention | Concierge Service
There are a number of different marketing platforms available to advertise vacation rentals. We are always exploring different marketing avenues. Our teams take into consideration sites that suit our quality of homes as well as the guests we are looking to target. Managing the various marketing platforms is essential to the performance of the home. We take care of communication from start to finish. The team is in contact with guests prior to booking, prior to arrival, throughout their stay, as well as on departure. In conjunction with this, we also provide concierge services to our guests and homeowners. Our goal with providing concierge services is to help facilitate a seamless experience, encouraging our guests to return to us each year, and increasing our guest retention. We provide a simplified and stress free vacation package. This in turn results in trust and a known level of service.
Maintenance | Monitoring | Communication
We have established preventative maintenance programs for our homes, including installations of Smart Home systems helping to mitigate any unexpected issues. The Smart Home systems allow us and our owners, to have control over thermostats, entry codes, as well as monitoring flood and freeze sensors. While the Smart Home systems are another piece to our preventative maintenance style, we have our maintenance teams on the ground, performing walk through’s and inspecting all of our Park City vacation rental homes. The maintenance team creates yearly preventive plans, making sure inspections, services and general up keep is all up to date. Communication and detail are two additional major aspects our maintenance teams focus on. Our team understands the value that these homes have to our owners. They recognize the trust that is instilled within us to take care of these homes as if they were our own. We communicate with our owners on multiple platforms to help ensure that owning a second home is a stress free experience.
Excellent service. Cooper's is responsive, reliable and professional. Great selection of truly luxury properties. We... are very happy with the service they provide. From the welcome gift to the concierge service and fast response times. No stone is left unturned. Wonderful staff!read more
Coopers Cabins has been managing our property in Park City for two years now, and they have a great team. They’re... very profesional and always available to handle the issues, no matter how small, that a vacation home can present.read more
Cooper's Luxury Home Collection provide our family with the perfect ski vacation home...Harry Stevenson and his team... went out of the way to accommodate all of our questions and needs...It was way beyond the call of duty that Harry picked up my skis and boot bag from my previous trip a few weeks earlier and made sure they were waiting for me...The house was equipped with anything you could image and the furniture and accessories were terrific...Thanks for making our holiday so specialread more
I stayed with Cooper's Luxury Homes for both of my trips taking my family to Deer Valley. They have been wonderful... with communication before, during and after our stay. The property was so perfect, we chose it again the second time and it felt like home. I will go to them first, if I have the opportunity to return.read more
Cooper's Cabin is amazing!! We stayed at the Sugar Shack and had such a wonderful experience. The cabin was spacious,... beautiful, prime location to Main Street and very relaxing! I would highly recommend the Sugar Shack and most importantly working with the Cooper's Cabin Team!read more
Excellent service!! Our group stayed at one of Cooper's homes for our annual ski trip. Their team was extremely... friendly, responsive, and helpful. Everything from check in to check out was seamless. The information packet they provided was very helpful. We used their suggestion of Ski Butlers for equipment rentals, which was very convenient and saved us a bunch of time and effort. Thanks to the Cooper's team. Highly recommend!read more