To our guests and owners,
Following the announcement from the World Health Organization (WHO) of the COVID-19 global pandemic, Cooper’s Luxury Home Collection has been working diligently with our owners to address the issue of travelers who were planning on visiting Park City in the coming weeks. With the increasing travel risks and mass closures of non-essential businesses, we have developed the following policies for guests wishing to alter or cancel their trips.
Reservations scheduled to arrive between 3/10 and 5/10 are eligible for an exception to our standard 60-day cancellation policy. Please contact us at email@example.com for further details.
We highly recommend reaching out to trip insurance or credit card companies to understand their coverage and benefits.
Our staff appreciates the kindness and understanding we’ve been shown through this process from the guests that have reached out and our wonderful owners.
Guest and staff safety is of the utmost importance to us and we wish you and your family well during this trying time.